The conversation platform built for

Efficient communication. On any channel. At every step of the customer journey. Web1on1 makes it easier for dealerships to communicate with customers seamlessly on the messaging channels they prefer from one central platform.

Trusted by 2000+ dealerships across Europe

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Maximise service productivity with the Aftersales Hub

Drive more service bookings, streamline your workshop’s communications and increase your team’s efficiency with Web1on1’s suite of aftersales tools.

Learn more about the Aftersales Hub

Increase booked appointments with automated invites and reminders via channels like WhatsApp

Share images, quotes and work order details for quick approval and keep customers notified with updates on their vehicle through digital conversations for a smoother service operation

Notify customers for quick online check-out & key returns to remove the bottleneck of pick-up calls

Increase booked appointments with automated invites and reminders via channels like WhatsApp

Share images, quotes and work order details for quick approval and keep customers notified with updates on their vehicle through digital conversations for a smoother service operation

Notify customers for quick online check-out & key returns to remove the bottleneck of pick-up calls

Drive more sales through conversation

Make it easier for customers to start the conversation, pre-qualify your leads, and speed up your sales process with multichannel communication and automation.

Learn more about the Sales Hub

Smoothly tag colleagues and take over leads
A multichannel platform enables you to message customers via their favorite channel instead of calling or emailing

Turn more website visitors into sales opportunities

Shorten the time it takes to convert by connecting in real-time with visitors when they’re on your website, and most likely to act.

Prioritise the right leads

Instantly engage and qualify the enquiries you receive from your website and portals so your sales team can connect faster with your hottest leads.

Streamlined and efficient sales conversations

Speed. Scale. GDPR Compliant. Gain a full overview of all your comms and say goodbye to fragmented customer conversations with the most collaborative, efficient inbox ever.

Why dealerships 💙 Web1on1

A conversation platform built specifically for the automotive industry

Complete overview of all your customer conversations in one place

Integrations into all your dealership’s sales & aftersales tools for efficient working

Why dealerships 💙 Web1on1

A conversation platform built specifically for the automotive industry

Complete overview of all your customer conversations in one place

Integrations into all your dealership’s sales & aftersales tools for efficient working

Cas Franssen
Team lead online sales

“Web1on1 allows us to speak to our customers during extended opening hours. For ourselves, it reduces our workload because the web chat captures a selection of leads, filters them and then shares them back with us for further follow-up”

All the features you need for easy, fast & reliable communication

All channels that your customers use are combined together within one messaging platform

Every channel in one simple inbox

Engage with your customers through different channels, such as WhatsApp, Messenger, live chat and emails and collaborate more efficiently by using one platform for all conversations.

Explore multichannel conversations

The WhatsApp playbook for dealerships

Learn everything you should know about WhatsApp Business that matters to your dealership

Get the ebook

Synced across all your tools

We make it easy to integrate customer communications into your CRM, DMS, Workshop planning software and native brand apps so your team always has access to customers’ most recent history.

Integrations

Meet the Service Board

Manage your service operations from one simple to use board, automatically notify customers as their car progresses through your workshop and stay ahead of tomorrow’s workload with the aftersales board.

Discover the Service Board

Scale your team with ours

Utilise our team of messaging agents and our suite of automotive bots to free up your team or scale your capacity so you can always be available to customers when they need you.

Learn more about our agents and bots

WEB1ON1, Part of CitNOW Group

Start communicating with customers on the only conversation platform built specifically for dealerships

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